Help

Help Page

Find your Help question under headings below and click for answer.

GETTING STARTED

How do I join ConnectingSingles.com?

Click on the Join now, it's 100% FREE link on the top nav or click here, fill out the registration forms and that's it! You will have free access to all site features including: mail, flowers, forums, blogs, eCards, polls, videos, IM, chat rooms, rate photos, who's viewed me, tags, get-togethers, and more!

Is Connecting Singles really FREE? If so, why?

Yes! Connecting Singles is 100% FREE to use! ALL features are free and always will be. This site is sponsored by advertising, so members are not charged for anything.

We're not going to sneak up on you after you join and surprise you with fees, credits, premium memberships, gold stars, or coupons, or make you recruit members from other sites just to get in. There are no costs and no credit cards needed here. NO catches, NO fees, NO gimmicks, NO kidding!

EDITING MY PROFILE

How do I Edit my Profile?

Once you have logged in, click on Edit Profile in the top navigation bar and you will find a list of edit links. Click on the appropriate edit link for your edit.

Edit links include the following (not a complete list):
Edit My Basics (hair color, body type, education, headline, narratives, etc.)
Edit Signup Info (age, gender, location, birth date)
Edit Match Info (match hair color, body type, etc.)
Edit Extended Info (enter additional text about your career, religion, education, ethnicity, etc.)
Hide Profile (where you can temporarily hide or UN-hide your profile)
Filter Settings (specify who can email you by age range, location, or marital status)
Edit Settings (turn off/on IM, Friends, Fans, Photo Comments, Testimonials, etc.)
Edit Who's Viewed Me settings (turn Who's Viewed Me on or off)
Edit Rate Photos Settings (decide who can rate your photos)
Edit Email Address
Change Password
Edit Timezone

How do I Edit my age, gender, location, email?

Click on Edit Profile in the top nav, then click on Edit Signup Info, fill in your information and click "submit".

HIDE/CANCEL MY ACCOUNT

How do I hide my profile?

To temporarily hide your profile, click on Edit Profile in the top navigation bar, then click Show/Hide Profile, click "Hide my profile from other members" and click "submit". Profiles must stay hidden for at least 24 hours.

How do I UN-hide my profile?

Click on Edit Profile in the top navigation bar, then click Show/Hide Profile, click "Show my profile to other members" and click "submit".

What happens when I hide my profile?

Your profile is NOT visible on site.
Your profile is NOT displayed in search results.
A search for your username will result in 'Profile Not Found'.
Your Forum posts show your username only. Whether you are cancelled, hidden or deleted, reason is not noted.
Other members CANNOT send you emails and flowers. (And they cannot reply to messages/flowers you've sent.)
You CANNOT send emails and flowers to other members.
You CANNOT post to the Forums, blogs, eCards, polls, videos, chat, etc.
Messages/Flowers you've exchanged with other members will remain, but will state that your profile is not available.

How do I cancel my account?

There is no charge to leave your profile on the site, however, you may cancel your membership at any time.
To cancel: Login to the site. Click on Edit Profile in the top navigation bar, then click on Cancel Account. Fill out the form and click the "Cancel Membership" button.

Instead of canceling: you can temporarily HIDE your profile on your Edit Profile page under Show/Hide Profile. Choose "hide my profile from other members" and press "submit".

What happens when I cancel my account?

Your email, flowers, favorites, blocked list, photo rating information, comments, friends, fans, testimonials, and who's view me list, will be permanently deleted.
Your forum posts, blogs, public eCards, polls, videos will remain.
Your profile will no longer be visible on the site.
You will be able to reactive your profile within 30 days of the day you canceled.

How do I reactivate my account?

LOGGING IN

I can't login

Are you sure you are typing the EXACT username and password you joined with? First, check the spelling and try again. If that doesn't work, keep reading below.

invalid username/password
If you get a page that says your login is invalid, it may mean you have misspelled your username or password. You can have your password sent to you by going to the Forgot Password page.
forgot your password?
You may be typing the wrong password. Click on the Forgot your Password? link on the home page and type in either the exact username OR the email address that you provided when you joined the site. Your username and password will then be emailed to the email address you provided when you joined ConnectingSingles.com.
Note: You will not be able to receive your password if your email address on the site is not kept current.
cookie settings
If you are having problems logging in or staying logged into the site, these problems may be caused by cookie settings on your computer. Cookies are required in order to use this site.
- Change your browser settings to accept cookies. Click here for directions on how to enable cookies
- Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
- Clear your cache (delete temporary files)
- Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date or time is off by a large amount.
- Check your firewall and make sure it accepts cookies **
- Turn off any third party programs or control panels that automatically reject cookies.
- Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
- Try again to login.
**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the Help manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton Firewall needs to be set to enable cookies, otherwise you will not be able to use this site.
profile deleted
The profile you submitted may have been deleted. Profiles that include invalid email address, invalid location, incomplete narratives, personal contact information, inappropriate content or gibberish are deleted without notice. Profiles of members who have entered multiple profiles, broken rules or abused the site are deleted and can no longer be accessed. click here for more info about Deleted Profiles

What if I forget my password?

Click on the Forgot Your Password? link on the home page. Provide your username or your email address (that you entered when you registered) and your password will be emailed to the email address you provided when you registered for ConnectingSingles.com.

If you don't receive your password, look in your bulk or junk mail folder. Be sure to whitelist ConnectingSingles.com so our notice will get through your spam filter next time. Click here for more info.

Note: You will not be able to receive your password if your email address on the site is not kept current.

How do I change my password?

Click on Edit Profile on the top nav, then click on Change Password.

My password appears in the login box whenever I visit Connecting Singles. How do I stop this?

First of all, this is your Browser, NOT Connecting Singles, that is saving your password for you and putting it into the login box on Connecting Singles. Connecting Singles has no control over this.

Fortunately you can fix this. See directions below:

If your password automatically appears in the login box, it means Password Manager is enabled on your computer. You enabled it the first time you came to Connecting Singles (or any other site), when your browser gave you a pop-up message asking if you wanted to save your login info for this site. If you clicked yes, your username and password would automatically be entered into the login box every time you came to this site using that computer, and anyone after you could sign in as you also. This is a Browser setting and has nothing to do with this website.

You can disable that auto-login feature (see below for Firefox instructions). To protect your privacy, you should NOT use Password Manager if you share a computer with anyone else, or use a computer in a library or other public place. If you are concerned about your password on the site, you should change it - click on Edit Profile in top nav, and then click on Change Password.

Firefox: Directions for disabling auto login
Password Manager is on by default. To turn it off:

Open the Edit menu and choose Preferences.
From the Privacy & Security category, choose Web Passwords. (If no subcategories are visible, double-click the category to expand the list.)
In the Password Manager section, deselect "Remember passwords for sites that require me to log in" to turn Password Manager off.

Managing Stored Passwords
To see a list of the user names and passwords you have stored:

Open the Tasks menu, choose Privacy & Security, and then choose Password Manager.
Select View Stored Passwords from the submenu. You see the Password Manager window.
Click the Passwords Saved tab. You see a list of all the stored user names. (Passwords are not listed.)
To remove a user name, click it and then click Remove. The next time you visit the web site, you will be asked to enter your password.
Click the Passwords Never Saved tab to see a list of the web sites for which you instructed Password Manager never to store user names. To remove a web site from this list, click it and then click Remove. The next time you visit the web site, you will be asked if you want Password Manager to save the user name and password for this site. Click "No".

The login page keeps appearing

If you repeatedly get bounced back to the login screen, with no message about an incorrect username or password, this is probably caused by your browser not retaining your login information correctly. To fix this you need to enable cookies on your browser.
Click here for directions on how to enable cookies »

Do all the following:

Change your browser settings to accept cookies. Click here for directions on how to enable cookies
Delete All Cookies on your computer (click Tools, Internet Options, then Delete Cookies)
Clear your cache (delete temporary files)
Check to see that your computer system Date and Time is accurate. Cookies are time sensitive and may not work if your computer date is wrong by a large amount.
Check your firewall and make sure it accepts cookies. **
Turn off any third party programs or control panels that automatically reject cookies.
Close down all browser windows that you have open.
Open a new browser window, and type in http://www.connectingsingles.com in the address bar (don’t use a link in an email or a bookmark to access the site). Have only one browser window open to the site at a time. Log in only once.
Try again to login.

**IMPORTANT: If you have a FIREWALL or other security software, this software may be set to block cookies. Refer to the HELP manual of the security software you are using to find out how to enable session cookies and allow Connecting Singles cookies to be set. Norton firewall needs to be set to enable cookies, otherwise you will not be able to use this site.

BLOCKING

How can I block a member and keep them from contacting me?

The best way to handle unwanted mail is to Block the member that you do not want to communicate with. Click on the BLOCK THIS MEMBER FROM CONTACTING ME button inside an incoming message/flower/eCard from him/her and they will no longer be able to send you mail/flowers/eCards/IMs, and they will get a message about being blocked when they try – so they will know you don’t appreciate what they have previously sent.

If the member has displayed bad manners or bad taste, the Block feature is the best solution. However, you should report anyone who you suspect of scam or illegal activity to: Report Abuse.

How do I UN-block a member once I've blocked them?

Go to your Blocked List (a link for your Blocked List is located in the left sidebar of your Mailbox and Flowerbox pages). When on your Blocked List find the person you want to unblock, then click the "unblock this member" button next to their profile. This will delete them from your blocked list and they will be able to contact you again.

How do I block members from a certain location, age group or marital status from mailing me?

Go to your Edit Profile page and click on Filter Settings, then check the boxes next to the locations of members where you WANT TO HEAR FROM (any areas you don't want to hear from, you should uncheck the box); select the age-range of members you want to hear from, then select the marital status, and relationship types. Then click "submit".

Choices you make on this page will determine and limit who can contact you. Mail and flowers filtered out by the settings you choose, will go into your Filterbox on your mail and flower pages. Senders of filtered mail are given notice that it will be filtered and you may not receive it.

UPLOADING PHOTOS

How do I upload a photo to my Profile?

You may have up to 8 photos with your profile.

Once logged in, click on Edit Profile in the top navigation bar, then click on Upload new Photo.
Click the Browse button and a file dialog window will appear on your screen.
Locate the path of the image file you wish to upload and double click on it. The file dialog window will disappear.
Then click "Upload Photo" button on the Photo page.

Thumbnails of the photos you upload will appear on the middle of the page. These thumbnails are only the small version of your photo used in search results. A full version of the photo will be seen on your profile page.

Reminder: Your PRIMARY photo MUST be of YOU and show YOUR face clearly. Other photos may be secondary photos.

Photos should be in a .jpg file format, no larger than 200kb in size.

I am having trouble uploading or emailing my photo.

Large photos take a long time to upload. They may time out. If you have trouble uploading or emailing your photo, the photo file is probably too large or it was not in the right file format (must be .jpg format).
If possible, reduce the size or resolution of your photos and try them again. Photos must be in a .jpg format. 200-400 pixels in size is best.

If you still have trouble, you can email your photos to us or send them in the mail and we will add them to your profile for you. See sections below on how to send your photos by email and how to send your photos by mail.

How do I send my photos to CS by EMAIL?

Go to the Photos page for details.

How do I send my photos to CS by MAIL?

Go to the Photos page for details. We will scan your photos for you and upload them to your profile. We provide this service FREE of charge to our members!

What format and size does ConnectingSingles.com accept?

ConnectingSingles.com accepts JPG/JPEG format only. If you have a photo in a format other than JPG/JPEG, please convert it, or send it to us by email or mail and we will convert it for you. Your photo must not exceed 200kb. If it is larger than this, you can make the file smaller by cropping out unnecessary background, shrinking the width and height of your photo, or reducing the resolution.

Why did my photo get deleted (or get moved from being primary)?

Photos are an option, not a requirement. If you wish to have a photo with your profile, upload photos according to the rules. Photos that break the rules or are not appropriate for this site are deleted.

Remember, a picture is worth a thousand words. Your photo represents you to members who don't know you and, like it or not, you will be judged by what you choose to display. So think about what your photos 'say' about you.

PHOTO RULES:

PRIMARY photo must be of YOU and must show YOUR face clearly.
Do NOT include CHILDREN for SAFETY reasons.
Must match your stated gender.
No celebrities, models, copyrighted or altered images, cartoons, or drawings.
No special effects or frames.
No nudity, obscenity, sexual or offensive photos, display of weapons, or illegal activity.
No photos in which you are, or appear to be under age 18 years.
Tiny photos do not post well and will be deleted.
Dark, blurry or poor quality photos will not be posted.
Must be in .jpg format, no larger than 200kb.

**A nude or obscene photo will get you permanently banned from this site.

To change the text size on this web site: If you find that the text (font) size on this Web Site is too big or too small, you can easily change it. You can make the adjustment in your web browser (Internet Explorer, Safari, FireFox, Mozilla, etc).
1. At the top of the browser window there is a menu bar. (File, Edit, View...)
2. Click on View. (or click on Page in Vista)
3. Click on Text Size.
4. Adjust the text to make it larger or smaller.
To change your screen resolution in Windows:
1. Click on the Start button, and select Settings and then Control Panel.(or click Appearance and Personalization in Vista)
2. From the Control Panel, select Display to open the Display Properties screen.
3. Click on the Settings Tab.
4. Move the slider to 1024 by 768 pixels.
5. Click OK.

IM

What do I need in order to use the IM?

Have Flash installed. You must have Flash Version 9 (or latest version)!
Have Javascript enabled
Have popups for this site enabled.
Read and follow the rules below

See section on IM/Chat Problems for more information

How do I chat privately with another member?

There are several ways to do this:

You can click the green "IM Me" button while viewing a member's profile. This will popup an IM window where you can chat with the member. (The green IM button appears only when a member is online).
When you are in a Public Chatroom, you can chat privately with another chat-user by doing one of the following:
1. IM them: Click on their username on the username list on the left. Their info and picture will load in the window in the lower left of the chat. Then click the IM button underneath their picture. A private chat window will load for both of you, so you can chat between the two of you. Other members will not know about your private chat or be able to read it. (the IM window will not load on the other member's side until after you type something and press the "send" button)
2. Whisper to them: In a Public Chatroom window, you can "whisper" to another member. This means that you can type a message into the public chat window that only one other member can see. They will see your private message along with the public messages that everyone else sees in the public chat window. But only the user with the username you type, will see your message.
  For example, if you want to type a private message to Tallbrunette22, type the following:<Tallbrunette22>: this is a private message.This is called a "whisper". Be careful to do this correctly, otherwise other members in the chatroom will see what you write.

I would like to see who is IMing me before I accept

If you have popups enabled for this site, you will see who is IMing you. click here for how to enable popups.

With popups enabled, the IM window will popup with the member's username, age, location, and photo. You will then have the option to: 1) accept their invitation and start chatting; 2) decline their invitation and type 'no thanks'; 3) To refuse the IM by simply closing the IM window.

I am trying to IM a member, but they are not answering?

Make sure to type a message and press "send" button. The IM doesn't load on their end until you type and SEND the first message.
Be patient. It may take a minute for the IM to popup on their screen.
They may have recently logged off and are no longer on the site to receive your IM.
They may not have a browser that will work with the IM.
They may simply not have time, or they may not want to chat at this time.
They may already be IMing with someone right now.
Members have the right to refuse any request for IM. Don't react rudely. Don't keep IMing them. If they don't want to IM, it will only irritate them. Find someone else to IM with or visit the chatrooms or forums.
You can try again later, or send them an email.

To add the member you are chatting with to your Favorites List:

Click the "+" button in the upper right of the IM window, and the member will be added to your Favorites List. You can access your Favorites List by clicking on Favorites in the top navigation bar.

To Block/Unblock a member from IMing with you while in chatroom:

Click the button underneath the "+" button in the upper right of the chat window, if it says "Block", then clicking the button will block the member from chatting with you. If it says "Unblock" then the member is already blocked and clicking the button will unblock the member and enable chatting again. The Block button will block the member from IMing you, and you will no longer be able to see what the member types in the public chat.

How do I view the member's profile while in the IM?

Click the grey button with the member's username in it. The member's profile will load in the window BEHIND the IM.

What are the IM rules, and will I get banned for breaking them?

You must know and follow the rules to use the IM. Failing to do so, could result in you being banned from the IM or from the site. IM/Chat are features that most sites charge for. IM and chat are free on this site, but you must follow the rules! Rule breakers WILL be removed with or without notice!

Technical Problems with the IM?

See the section on IM/Chat Problems.

CHAT

What do I need in order to use the Chat?

Have Flash installed. You must have Flash Version 9 (or latest version)!
Have Javascript enabled
Have popups for this site enabled
Read and follow the rules

See section on IM/Chat Problems for more information

How do I access the Connecting Singles Chat Rooms?

Click on Chat in the top navigation bar and you will enter the chat room. To join a discussion, type some text into the textbox at the bottom of the chat window and press "send" and the other members in the chat room will immediately see what you typed.
Read the Chat Rules & Terms of Use and make sure you agree first. If you do not agree, then do not use the chat rooms.

Can I resize the Chat window?

Yes you can, but only if you launch the chat in a new window. To do this, click Chat (new window) in the left sidebar, then click the "Launch Chat" button. A window will popup and the Chat will load in that window. To resize, drag the corners of the chat window.

Can I switch rooms once I'm in the chat?

When you first enter the chat, you will be in the default room called "Connecting Singles Lounge". To switch rooms, find the room you want to join on the left side of the chat, then click on that room name to select it, and then click the "Join" button. Members in the rooms will know when you enter and when you leave.

Can I create my own chat room?

Yes you can! Just click "New Room" on the upper left side of the chat window. Then at the prompt, type in a room name, and a description of that room, and press "OK". Others will see your new room immediately and will be able to join it.

How do I view another member's profile while in a chat room?

Click on their username in the user list on the left side of the chat window. Their thumbnail photo and a brief summary will appear on the lower left side of the chat window. To view their profile, click the "Profile" button under their info. Their profile will load in the window behind the chat.

What does the "Add Friend" button do?

When you select a username in the left side of the chat, the member's Profile Stats will load in the lower left of the chat, along with a button to "Add Friend". This button will add this member to your Favorites List. You can access your Favorites List by clicking on Favorites in the top navigation bar. Once you have added the member to your Favorites List, the button will change to say "Remove Friend". Clicking this button will remove this member from your Favorites List.

How do I block a member from chatting with me?

Find the username in the list on the left side of the chat window and click on it. The member's information will load in the lower left of the chat, along with a button to "Block". This button will block this member from IMing you, and you will no longer be able to see what that member types in the public chat window. Once blocked, the button will change to say "Unblock". Click this button to unblock the member.

Can I send a private message to another member while in the public chat room?

Yes you can. There are two ways to do this:

IM them: Click on their username on the username list on the left. Their info and picture will load in the window in the lower left of the chat. Then click the IM button underneath their picture. A private chat window will load for both of you, so you can chat between the two of you. Other members will not know about your private chat or be able to read it. (the IM window will not load on the other member's side until after you type something and press the "send" button)
Whisper to them: In a Public Chatroom window, you can "whisper" to another member. This means that you can type a message into the public chat window that only one other member can see. They will see your private message along with the public messages that everyone else sees in the public chat window. But only the user with the username you type, will see your message.
For example, if you want to type a private message to Tallbrunette22, type the following:<Tallbrunette22>: this is a private message.This is called a "whisper". Be careful to do this correctly, otherwise other members in the chatroom will see what you write.

Is the Chat moderated?

To use Chat features, members agree to follow the Chat Rules. Minors cannot use this site, so members are all adults and expected to act accordingly. Staff does not hold hands here to make sure members follow rules. Staff may view chat areas occasionally and when called. Rule breakers WILL be removed with or without notice! Staff will cooperate with law enforcement when required to provide transcripts if law is broken.

What are the Chat rules, and will I get banned for breaking them?

Chat is provided free on this site to help members get to know each other. Chat Rules help to make it fun and safe for everyone. Failure to follow the Chat Rules may result in you being banned from using chat or from the site. Chatting is a feature that most sites charge for. Don't risk losing privileges here. Report rule breakers & solicitors.

Technical Problems with the chat?

If you are having problems with the chat, make sure that you have the following:

Javascript enabled. Click "Test for Javascript" button to test for javascript. If a message popups up that says "Javascript is Enabled" then it is. If you do not have javascript enabled, click here for Javascript instructions »
A web browser that supports popups, and have popups enabled for ConnectingSingles.com. Click "Test for Popups" button to see if popups are enabled for ConnectingSingles.com. If a message pops up that says "Popups are Enabled", then they are.
You must have popups enabled, in order to see who is IMing you before you accept the IM. If you do not have popups enabled, click here for Popup instructions »
Flash 9 is REQUIRED! If you have an earlier version of Flash, the chat will not work. Click the "Test for Flash" button to see if Flash is installed on your computer. If it says "You have Flash installed", then it is. If you do not have Flash, use this link to install/upgrade your Flash for free: Download latest Macromedia Flash Player

If you still have problems, try clearing your browser's cache.

For Internet Explorer: click on Tools, Internet Options, General Tab, Delete Cookies, and Delete Files.
For Mozilla: click on Edit, Preferences, under Category, click on Advanced, highlight the word Cache, Go to the top of the page, under Cache, click on the Cache button, then ok at the bottom of the page.

How to enable Javascript

Enabling JavaScript is simple. With your browser open, follow the directions below.

Firefox

Click on Tools on the menu bar
Select Options then click on Content
Make sure Enable Javascript is checked and click OK

Internet Explorer 7 & 6.xx & Internet Explorer 5.5

Click on Tools on the menu bar
Click on Internet Options
Click on the Security tab
Click on the globe that says Internet underneath it.
Click on the Custom Level button
A new window will open. Scroll down and look for the section on Scripting. You will Active Scripting. Click inside the circle next to Enable
Click OK and then OK again.

Internet Explorer 5.xx

Click on Tools on the menu bar
Click on Internet Options
Click on the Security tab
Click on the globe that says Internet underneath it.
Click on the Custom Level button
A new window will open. Scroll down and look for the section on Scripting. You will see 3 lines that read: Active Scripting, Allow paste options via script, and Scripting of Java Applets. Click inside the circle next to Enable for all three categories to enable JavaScript.
Click OK and then OK again.

Internet Explorer 4.0

Click on View on the menu bar
Click on Internet Options
Click on the Security tab
Click on Custom
Click on Settings
Scroll down to locate Scripting
Click Enable for Active Scripting
Click OK, and then click the Reload button

Internet Explorer 3.xx

Click on View on the menu bar
Click on Options
Click on Security
Check the box next to Enable Java Programs
Click OK, and then click the Reload button

Netscape 4.0 or higher

Click on Edit on the menu bar
Click on Preferences
Click on Advanced on the left side.
Check the boxes next to Enable Java and Enable JavaScript.
Click OK

Netscape 3.0

Click on Edit on the menu bar
Click on Options
Click on Network Preferences
Click on Languages
Check the boxes next to Enable Java and Enable JavaScript
Click OK

How to enable Popups for ConnectingSingles.com

Enabling popups is simple. With your browser open, follow the directions below.

PC Users

Internet Explorer 6.0

From Tools point to Pop-up Blocker, and then click on Pop-up Blocker Settings
Type www.connectingsingles.com in the box 'Address of Web site to allow' and click Add
Set the Filter Level to Medium: Block most automatic pop-ups
Click Close

Firefox 1.0.x

From Tools select Options
Select the Web Features icon
Click Allowed Sites
Type www.connectingsingles.com into the field
Click Allow
Click OK

Mozilla 1.7.x

From Edit select Preferences
From the left hand side menu, click on + to open Privacy & Security
Under Pop-up Windows, tick the check box for 'Block unrequested pop up windows'
Then select Allowed Sites
Type www.connectingsingles.com in the box 'Allow pop-ups from the following web sites' and click Add
Click OK
Click OK

Opera 8.x

From Tools select Preferences
Under the General tab ensure 'Block unwanted pop-ups' is activated in the Pop-ups drop down box
Click OK

Netscape 7.x

From Edit select Preferences
From the left hand side menu, click on + to open Privacy & Security
Under Pop-up Windows, ensure the 'Suppress pop-ups' radio button is selected
Then select Exceptions
Type www.connectingsingles.com into the field and click Add
Click OK

Macintosh Users

Opera 8.x

From Opera select Preferences
Under the General tab ensure 'Block unwanted pop-ups'^ is activated in the Pop-ups drop down box
Click OK

Safari 1.3.x and Safari 2.x

From the Safari menu, ensure 'Block pop-up windows' is unchecked

Mozilla 1.7.x

From Mozilla select Preferences
From the left hand side menu click on + to open Privacy & Security
Under Pop-up Windows, tick the check box for 'Block unrequested pop-up windows'
Then select Allowed Sites
Type www.connectingsingles.com in the box 'Allow pop-ups from the following web sites' and click Add
Click OK
Click OK

Netscape 7.x

From Netscape select Preferences
From the left hand side menu, click on + to open Privacy & Security
Under Pop-up Windows, tick the check box for 'Block unrequested pop-up windows'
Then select Allowed Sites
Type www.connectingsingles.com into the field and click Add
Click OK

How to enable Flash

Use this link to install or upgrade to Flash 9 for free: Download latest Macromedia Flash Player

Chat Room Rules

No soliciting of any kind for websites, products, services, or directing members to other websites.
DO NOT SEND MONEY to anyone on this Chat or this site!! If you send money, you WILL GET SCAMMED! If anyone asks you for money, report it to Report Abuse immediately.
No vulgar, explicit, sexual, insulting, or offensive language.
No Flaming: Do not engage or join into activities which directly or indirectly harass, threaten, abuse or intimidate other members. In other words, don't be mean to others, and no pack attacks!
No Flooding: Do not monopolize the chat room by entering large amounts of text. This keeps others from being able to share their opinions, is rude, and disrupts the flow of chat.
NO TYPING IN ALL CAPS.
No derogatory or offensive references to sex, gender, ethnicity, or sexual orientation.
Do not gossip, expose, or post copies of private emails or complaints of other members. Abuse reports and complaints about members should be sent to Report Abuse, not posted in the chat.
No personally identifiable info, email addresses, phone numbers, addresses, URLs. This is for your safety and privacy. No attempts to collect other members personal info either.
No bashing this site or the moderators here. This is a free site… if you don’t like the way things are handled here, you are as free to leave as you were to join.
Members have the right to refuse any request for person-to-person chat from another member. Don’t react rudely. Find someone else to chat with.
There are no member-moderators on Connecting Singles. Anyone that pretends to be a moderator or pretends to work for ConnectingSingles.com will be banned.
Read the rules. Members who use chat are expected to read and follow the rules. Staff does not sit and hold hands here to make sure you follow them. If you break the rules, you will be removed with or without warning or notice.

MAIL

I am not receiving mail notices from ConnectingSingles when I get email on the site.

We DO notify you! Did you register a valid email address? Have you whitelisted Connecting Singles for delivery with your email provider? Is your off-site email box full?

If you are not receiving our mail, the notice may have gone into your Bulk or Junk folder. Many email providers will not deliver mail unless we are approved by you. click here for directions to approve and whitelist Connecting Singles for delivery or check with your email provider. Otherwise, you won't receive our cool mail notices and your profile may be deleted if our mail to you bounces back... You don't need to worry... we NEVER share email addresses with any other party and we NEVER send spam.

Keep your email address current. Don't miss out on mail notices, or risk having your profile deleted due to mail bouncebacks.

My mail disappeared with a member I was talking to

Mail may disappear for various reasons:

Old mail (over 30 days old) is removed from time to time to save on site resources.
The sender may cancel and leave the site.
The sender may have been removed from the site by staff. (as a result of complaints received about the member, or the member using the site for purposes other than dating: mass mailing, soliciting, requesting money from other members, etc. When a member gets banned, their mail automatically disappears.)
A member's profile and mail may be deleted because they registered an email address that isn't valid and mail notices to them bounce back.

I received a notice that I have mail on the site, but it is not there.

We remove mass mailers, solicitors, spammers and scammers and when we do, their mail is automatically deleted also. This is for your protection. If you receive a notice but see no mail, it means the profile was removed after your notice went out.

Why are my messages blocked or filtered?

Many members filter mail because they don't want to communicate with members outside of their own area, age range or marital status preference. Members can set their mail preferences using the Filter Settings page. Connecting Singles has no control over member email preferences. You can do a Search for members in your own area, where you will not be filtered.

Members can block specific members from contacing them by clicking the "block" button in an incoming message or flower.

How do I contact another member?

An Email button appears for each member on their profile and on search results. Click the button, and you will be taken to a Compose page to type your message and subject. Click "Send Message" and your message will be sent to the member’s onsite Inbox. A copy of your message will go to your outbox.

How do I view my inbox? (mail I have received)

Click Mailbox on the top navigation bar and a list of your incoming messages will appear. To view a message, click on the subject of the message. A NEW incoming message will have a yellow background, and will say "No" under the "Opened" column. A message you have OPENED will have a white background, and will say "Yes" under the opened column. A staff message will always have a purple background.

How do I view my outbox? (mail I have sent)

Click Mailbox on the top navigation bar then click the Outbox Tab to view your sent messages. To view a message you sent, click on the subject of the message.

What is a filterbox? Where does filtered mail come from?

When someone tries to email you whose age, location, martial status, or relationship type doesn't match what you've specified in your Filter Settings, then their mail goes into your Filterbox. The sender will be warned that it will go into your filterbox, and you will not receive a notice about the mail, but it will be there in case you want to read it.

Don't respond to filtered mail unless you want ongoing future communication. Once you respond, filter settings for that member will be removed.

How do I view my mail history with another member?

When viewing a message, click the "mail history" link. Or, when on the Mailbox page, click on the "history" icon for each message to access your mail history with the sender.

Can I tell if a member has received my message?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your message or not.

If I delete a sent message, does it delete it from the receiver's inbox?

No. If you delete a sent message, it will stay in the receiver's inbox. Once you send a message to someone, you cannot take it back or delete it from their inbox.

If I delete my messages by mistake, can staff restore it for me?

No, deleted mail cannot be restored. The mail system is automated. Staff cannot delete or restore it.

How can I receive mail ONLY from members within a certain age range?

Go to your Edit Profile page and click on Filter Settings, then choose the age range that you WANT TO HEAR FROM (anyone outside that age range will not be able to contact you). Then click "submit".

How can I receive mail ONLY from certain locations?

Go to your Edit Profile page and click on Filter Settings, then check the boxes next to the locations of members where you WANT TO HEAR FROM (you should uncheck the box next to any areas that you don't want to hear from). Then click "submit".

I am not getting responses to the mail I sent. My mail is not being opened. What is wrong?

We notify members when they receive onsite mail. If they have provided a valid email address, they will receive those notices; if not, they won't get the notices and it may be longer until they return to the site and see what you have sent. It is their choice to login and check their mail, and it is their choice whether or not to open or respond. We have no control over any of this.

If you are not willing to wait for a response, send mail only to members whose last activity date is recent.

If a member does not open or respond to your mail, they may not have time to answer, they may be receiving too much mail already, they may be corresponding with someone special already, or they may just not be interested in your profile. Find someone else to write to...

It takes a lot of time and patience to find someone special. Don't give up. There is someone out there for you. That person may join tomorrow.

In the meantime, give members a reason to write to you. Help others get to know you. Add positive, upbeat info to your narratives about yourself, describe more about what you are seeking in your match, add some new photos, fill out the extended profile. Also, check out the Forums area of the site. Many members have a lot of fun meeting and talking there while waiting to meet ‘the one’. Add a blog about your thoughts or experiences to let others know more about you and possibly attract someone who feels the same (note that a blog is a journal - not a personal ad).

Use site features to bring more attention to your profile and mail to your inbox. Click here to learn how to get more views to your profile.

I registered, but it said I can't send mail yet.

You can't send mail to other members until your profile has been approved. You may start using all the features of the site as soon as your profile is approved. All features of the site are TOTALLY FREE TO USE. There are no surprise fees or hidden charges for sending or receiving messages, or any other feature. Click here for more about profile approval.

We assume that you have read our Terms of Use and have entered valid, tasteful information when you registered. If that is not the case, or we suspect so, your profile will NOT be approved and will be deleted without notice.

FLOWERS

How do I send a virtual flower to a member?

When viewing a profile, click the "Flower Me" button, then "pick" a flower, and either choose a note from the dropdown or write one yourself, then click the "Send Flower" button.

Why can't I send more than one flower to a person in a day?

You can send 1 flower within a 24 hour period to a member. The reason for this limit is that members don't want their flowerbox flooded... even by someone they are interested in. Quality wins over quantity there.

How do I view my inbox? (flowers I have received)

Click Flowerbox on the top navigation bar and a list of your incoming flowers will appear. To view a flower, click on the link next to the flower that says "Click to open" or click on the image of the flower. A new incoming flower will have a yellow background, and will say "No" under the "Opened" column. A flower you have opened will have a white background, and will say "Yes" under the opened column

How do I view my outbox? (flowers I have sent)

Click Flowerbox on the top navigation bar, then click on the Outbox Tab to view your sent flowers. To view a flower you sent, click on the subject of the flower.

How do I view my flower history with another member?

When viewing a flower click on "flower history" link. Or, when on the Flowerbox page, click on the "history" icon for each flower to access your flower history with the sender.

Can I tell if a member has received my flower?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your flower or not.

If I delete a sent flower, does it delete it from the receiver's inbox?

No. If you delete a sent flower, it will stay in the receiver's inbox. Once you send a flower to someone, you cannot take it back or delete it from their inbox.

ECARDS

How do I send an eCard to a CS member?

Click on eCards in the top nav. Click on the eCard you want to send, make sure "Send to a Member of Connecting Singles" is checked (it is checked by default), and press the red "Customize & send this card" button, and follow the directions there. You will need to know the exact spelling of the member's username.

How do I send an eCard to a non-CS member?

Click on eCards in the top nav. Click on the eCard you want to send, check the box next to "Send to a Non-Member", and press the red "Customize & send this card" button, and follow the directions there.
The recipient's email address is confidential and deleted after the card is retrieved.

How do I create a NEW eCard design?

Click on eCards in the top nav, then click on Design eCard in the left sidebar, then follow the directions there.

Once you create a card you can use it to send over and over again. You will be able to make appropriate changes each time you send it to fit the occasion.

To send a card you've made: click on My eCards in the left sidebar, click on the card you want to send, then click the "Customize & Send" button.

How many eCards can I create?

Public eCards: You can create unlimited public eCards (for sending by other members as well as yourself). Public eCards appear on the All eCards page.
Private eCards: You can create up to 10 private eCards (for your use only).

How do I tag my eCards?

Refer to the Tags section on How do I tag my eCards?

How do I view my inbox? (eCards I have received)

Click eCards on the top navigation bar, then click My Inbox in the left sidebar, and a list of your incoming eCards will appear. To view an eCard, click on the subject of the eCard. A new incoming eCard will have a yellow background, and will say "No" under the "Opened" column. An eCard you have opened will have a white background, and will say "Yes" under the opened column.

How do I view my outbox? (eCards I have sent)

Click eCards on the top navigation bar, then click My Outbox in the left sidebar and a list of your outgoing eCards will appear. To view an eCard you sent, click on the subject of the eCard.

How do I view my eCard history with another member?

Click on the "history" icon for each eCard on your eCardbox page to access your eCard history with the sender.

Can I tell if a member has received my eCard?

Yes you can. In your Outbox, look at the "Opened" column where it will tell you whether the person opened your eCard or not.

If I delete a sent eCard, does it delete it from the receiver's inbox?

No. If you delete a sent eCard, it will stay in the receiver's inbox. Once you send an eCard to someone, you cannot take it back or delete it from their inbox.

Why can't I send more than one eCard to a person in a day?

You can send 1 eCard within a 24 hour period to a member. The reason for this limit is that members don't want their eCardbox flooded... even by someone they are interested in. Quality wins over quantity there.

eCards are for 'special' connections and occasions. Use mail for general correspondence.

I can't hear the music when I view an eCard?

This is easy to fix. Go to our Can't hear music? page and follow the directions there.

Are eCards really FREE? Most eCard sites charge to send eCards.

Yes, all features on this site are free.

PROFILE

Why did my profile get deleted?

Your profile may have been deleted for one of the following reasons:

You submitted an invalid email address or other invalid information
You do not reside within membership area - if your location is not on list, you may not join.
You used a proxy to access the site.
You did not complete your profile
You entered gibberish in narratives
You entered narrative text that is not appropriate for the site
You used the site for soliciting or advertising, posting a URL.
You posted inappropriate or offensive content to the forums.
We received complaints about your profile or your behavior on the site.
You entered more than one profile. You already have a profile here
You are not single.
You are under 18 (or at least your photo looks that way).

We do not notify you if your profile is deleted.

Why did my photo get deleted?

Refer to the Uploading Photos section on Why did my photo get deleted?

Someone I was talking to disappeared from the site. Where are they?

There are several reasons why a member might disappear from the site:

The member has been removed from the site by staff (as a result of complaints received about the member, or the member using the site for purposes other than dating: mass mailing, soliciting, requesting money from members, etc.)
The member has hidden their profile
The member has cancelled their profile
If you are trying to find them via a username search, you may have misspelled their username.

Can members be banned from this site?

This site has rules to protect members and their experience here. Knowing, accepting and following the rules is required for membership. It is not site staff's responsibility to warn you when you break them.

Members who break the rules or whose behavior on the site, blogs, or forums is unacceptable may be removed without warning.
Members who attempt to use the site for reasons other than dating (such as soliciting of ANY kind, money or romance scam, building mailing lists, identity theft, multiple or fake profiles, or any suspicious activity) will be removed without notice.
Members under legal age will be removed.
If the profile of someone you have been communicating with suddenly disappears, they have likely been removed for safety and quality of the site and members. No warning or notice will be sent.

Although it's common to hear a banned member complain about the rules, or that members who reported them got them banned...this is NOT true! When banning is necessary, it was the member's own bad behavior that got them banned. Members are adults and held accountable for their own actions here.

Can I change my username?

No, your username cannot be changed. You can change everything else about your profile by clicking Edit Profile in the top nav to make all other changes.

Why isn't my profile approved yet? Is something wrong?

Profiles submitted are checked by the system and normally approved shortly after registration. Approval may be delayed if your profile requires manual attention due to your profile info not being complete or accurate. If your location, email address or profile info is not valid, if you enter gibberish, urls or email addresses in your narratives, or if you use a proxy to access the site, your profile will be put on hold.

We believe that good relationships are built on honesty. If you register false information, your profile will not be approved, or it will be deleted without notice when found or reported.

Heavy staff workload may also cause profile approval delays.

How do I tag my profile?

Refer to the Tags section on How do I tag my profile?

Why does my profile say that I'm online, when I'm not?

If you click the sign out button on the top of the page, your profile will no longer say "online now". Otherwise, it may say "online now" on your profile up to 20 minutes after you leave the site.

EVENTS & GET-TOGETHERS

How do I organize a get-together for CS members?

Click on Events in the top nav bar, then click on Plan Get-Together in the left sidebar and read our tips on how to start an event.
Start a thread in the Forums to see if other members in your area are interested in getting together and where they want to meet.
If there are enough members interested, then fill out the Event Form, and if the event meets our guidelines, we will post your event on the Events page, set up a signup thread in the forums, and send a mailing to members in your area about your event.
ConnectingSingles events are organized by CS members for CS members. You may not advertise an event here for another site.

How do I find CS events in my area?

Click on Events in the top nav bar to see upcoming events. We often send notices to members of an event in their area. Please make sure your email address is current so that you will receive our notices.

FORUMS

How do I post in the Forums?

TO CREATE NEW THREAD: Click on Forums in the top nav, then New Thread in the left sidebar. Type a message about your topic and your opinion of it and explain what/how you would like to discuss it. Then press the "submit" button. Your thread will appear in the category you assign and also on the list of All Threads, and members will be able to view and post to it.

TO REPLY TO A THREAD: If you read a thread and want to get into the discussion: Click on the yellow 'Post Reply' button at the upper right of the page. Your post will appear at the bottom of that thread in the order it was submitted.

TO QUOTE ANOTHER POST: If you want to address your reply directly to one member's post in a thread: click on the "Quote" button inside their post. If you do this, their post will be copied and be included in your post answer - so USE THIS OPTION ONLY when you want to take exception to what that one person said and direct your answer to them. (If you are the first person to reply in a thread, there is no reason to quote the one above you.)

Be sure to read the Forum Rules before posting.

How can I remove something I posted to the forums?

Consider what you post to be permanent. We don't allow posts to be deleted or changed because it may change the meaning of what others have said and disrupt the flow of the discussion.

Your forum entries help members learn about you. Your answers and attitudes there tell a lot about you. Consider this before you enter posts, as they cannot be removed.

If I post a poem to the forums, does it become your intellectual property?

No, we do not make any claim on your copyright of the poem or work. Our only concern is for the operation of the website.

By posting any text in your profile or in the Forums, you are giving Connecting Singles the right to use/display that text, piece, poem, article, photo, etc. on the site indefinitely. If you post a literary work you need to give credit to the author, whether it is you (username) or someone else (author's name). Per the site's Terms of Use, you agree that anything you post, you have the right to post, and are not infringing on any copyright when you do so. Forum entries remain even if a member leaves the site for any reason.

If you post anything in the Forums or on the site, please understand that it becomes part of the site (property of the site) and it will remain there even after you leave, that the site is viewed by the public, and that Connecting Singles is not responsible for how posted text is used by those who view it.

Do members get banned from the forums?

Yes. See the help section on Can members be banned from this site?.

How do I post images in my forum posts?

If the image is on another website: find the image you want on another website, then right click on the image and copy the url where it says "Address (URL)", then post the url of the image into your forum post between [img][/img] tags. For example: [img]http://www.connectingsingles.com/i/free_online_dating.jpg[/img]

BLOGS

What is a blog on Connecting Singles?

A Blog is a journal you may enter about your life, your thoughts, interesting experiences, or lessons you have learned. It's your own page on Connecting Singles that you can update on a regular basis, or just whenever you have something to say. You can write about an opinion, impart words of wisdom, or talk about something interesting in your day. Creating a blog is a good way to share something of yourself with Connecting Singles members. Reading blogs is a good way to learn more about members you have met here.

A blog IS NOT a personal-ad describing yourself or the person you are seeking. You have a profile on the site for that.
A blog is NOT for one-to-one chatting. You have onsite email for that. Click the "Email" button on a member's profile.
A blog IS NOT a Forum for discussion, debate, advice or asking questions of other members. Join the Connecting Singles Forums for these purposes.

Use your blog to record your thoughts, opinions and ideas. All blogs are open to viewing by the public and to comments from other members. You may read and then delete those comments to your blog if you wish. You may edit your own blog, however, you may not edit your comment to another member's blog.

How do I create a new blog?

Click on Blogs in the top nav, then click on Post to my Blog in the left sidebar. Type a title that describes the topic of your blog post, then type a message, and click "Submit". Your blog entry will appear in the list of All Blogs. Each time you post to your blog, the entry will appear separately in the list of All Blogs.

How do I post to my blog?

Click on Blogs in the top nav, click on Post to my Blog in the left sidebar. Type a title that describes the topic of your blog post, then type a message, and click "Submit". Your blog entry will appear in the list of All Blogs. Each time you post to your blog, the entry will appear separately in the list of All Blogs.

How do I edit/delete my blog?

Click on Blogs in the top nav, click on Edit my Blog in the left sidebar, which will take you to your Blog Admin page. You can delete your blogs, edit them, or delete comments from other members there.

How do I delete comments other members have made to my blog?

Click on Blogs in the top nav, click on Edit my Blog in the left sidebar, which will take you to your Blog Admin page. Click on the "edit" link in the "Comments" column next to each blog post to go to the comments page where you can view and delete comments for a particular blog post. To delete a comment: Click the "delete" button next to the comment you want to delete.

How do I tag my Blogs?

Refer to the Tags section on How do I tag my Blogs?

How do I post comments to other member's blogs?

Click "Post Comment" while viewing a blog, type your comment and click "Submit". Your comment will appear immediately under their blog. Think before you comment. You will not be able to delete or change your comment.

How do I post images in my Blog?

There are two ways to post images on your blog. If the image is located on the web, you can link to it, and if not, you can upload it to CS.

If the image is on another website: find the image you want on another website, then right click on the image and copy the url where it says "Address (URL)", then post the url of the image into your blog between [img][/img] tags.
For example: [img]http://www.connectingsingles.com/i/free_online_dating.jpg[/img]
upload the image to CS: Click on Blogs in the top nav, then click on Upload Blog Photos. Upload the photo(s) you want to include in your blog, then copy the code in the column next to the image that says "Image Code" and paste that into your blog.

How do I post Youtube Videos in my Blog?

Go to www.youtube.com, find the video that you want to post in your blog, and copy the url from the textbox on Youtube that says "URL" (to the right of the video). Then paste that into your blog between [youtube][/youtube] tags. For example: [youtube]http://www.youtube.com/watch?v=wsio3uDnwm4[/youtube]

RATE PHOTOS

To ENABLE rating for your photo:

You can enable rating on each photo either when you upload it or after you've uploaded it. When you upload a new photo, you can check "yes" or "no" next to rate photo ("Yes" is the default). After you've uploaded it, you can go to your Photos page and find the photo, then click "Yes" under rate photo, and click "update".

To DISABLE rating for your photo:

You can disable rating on each photo either when you upload it or after you've uploaded it. When you upload a new photo you can check "yes" or "no" next to rate photo ("Yes" is the default). After you've uploaded it, you can go to your Photos page and find the photo, then click "No" under rate photo, and click "update". NOTE: When you disable rating for a photo, all rating history for that photo including the score, the voting stats, and the people who liked it will be deleted.

To rate another member's photo:

rating random members: Click Rate Photos in the top nav, then click on the rating buttons 1-10 to rate each member. Use the links in the left sidebar to specify age and gender of the members to rate. Click on rate members by area in the left sidebar to rate members in specific locations. Or use the filter at the bottom of the Rate Photos page to filter the members by age, gender, and location.
rating specific members: To rate a particular member's photo, go to their profile and click on "Rate Photos / View Rating »" and you will be taken to their photo page where you can rate each of their photos, and view the rating information for each photo. Click on the thumbnail of the photo of interest to rate it and view detailed voting information about it.

To view your photo ratings:

To view your own photo ratings, click on Rate Photos in the top nav, then click on My Photo Rating in the left sidebar. Your photos will be listed along with the total score for each photo. To view more specific voting information for each photo, click on "« View Photo Rating ", or click on the photo. To see which members liked each of your photos, click on "See who liked this photo »" next to the photo.

To see who gave your photo a high score:

Click on Rate Photos in the top nav, then click on My Photo Rating in the left sidebar. Click on "See who liked this photo »" next to each one of your photos. This will show you members who rated each photo a 8, 9 or 10.

To view the highest rated photos:

Click on Rate Photos in the top nav, then click on Top Rated in the left side bar. Click on Girls tab to see top rated girls. Click on Guys tab to see top rated guys.
(Only the primary photos are considered in this list). This list is ordered by total score, then by number of votes.

To view the photos with the most votes:

Click on Rate Photos in the top nav, then click on Most Votes in the left side bar. Click on Girls tab to see girls whose photos received the most votes. Click on Guys tab to see guys whose photos received the most votes.
(Only the primary photos are considered in this list). This list is ordered by number of votes, then by total score.

VIDEOS

How do I post a video?

Get embed code from Youtube: Go to http://www.youtube.com, find the video that you want to share, and copy the code from the textbox on Youtube that says "Embed" (to the right of the video).
Post video on CS: Click on Videos in the top nav, then click on Post Video. Paste the code you got from Youtube into the box that says "Youtube Embed Code". Type in a title, category, and description of your video, and press "submit". (Before pressing "submit", press the "preview" button to preview your video and description and make sure the video works). Your video will appear on the New Videos page.

How do I tag my videos?

Refer to the Tags section on How do I tag my Videos?

How do I comment on a video?

When viewing a video, press the yellow "Post Comment" button, type in your comment and press "Post Comment" button.

I posted a video but when I play the video, it says it is not available?

This can happen for two reasons:

Some videos on Youtube do not allow you to embed them on other sites. If it says "Embedding disabled by request" in the Embed textbox on Youtube (to the right of the video), then the video will not be available when you post it on this site.
If you posted the video awhile ago, it could have gotten removed from Youtube after you posted it here.

POLLS

How do I post a poll?

Click on Polls in the top nav, then click on Create Poll in the left sidebar. Enter a poll question and up to 10 possible choices, pick a category and type a description of the poll, then click the "submit" button. (Before pressing "submit", press the "preview" button to preview your poll and description). Your poll will appear on the New Polls page and in the forums.

How do I comment on a poll?

When viewing a poll, press the yellow "Post Comment" button, type in your comment and press "Post Comment" button.

How do I vote on a poll?

When viewing a poll, click on the radio button next to the poll choice that you want to vote for. This will automatically record your vote, and you will see the results of the poll. You cannot vote twice on a poll, and you cannot change your vote. Your vote is anonymous.

How do I view the results of a poll?

After you vote on a poll, you will automatically see the results. You can also click on the "results" tab.

Where do I find a breakdown of the poll votes by age and gender?

When viewing a poll, click on the "vote breakdown" to see the voting broken down by age and gender.

When I vote on a poll, is it anonymous?

Yes.

Can I vote more than once on a poll?

No. You can only vote once on each poll, otherwise the results of the poll would not be accurate.

SEARCHES

How do I search, what are the different searches?

Click on Search in the top nav bar, then click on Search Options in the left sidebar to see an extensive list of all possible searches. You will find links to the Advanced Search, Quick Search, Username Search, Browse, Saved Searches, Astrology Search, and much more.

How do I save a search?

When you do a Search, type in a name for your search in the "Save this Search as" textbox at the bottom of the page, and it will be saved for you. To access that search again: click on Search in the top nav bar, then click on Saved Searches in the left side bar, and you will see a list of your saved searches. Click on "view results" next to a search to see the results of that search, or click "edit search" next to a search to view and make changes to that search.

Note: Your last search is automatically saved for you and can be accessed by clicking on Search in the top nav bar, then click on My Last Search in the left sidebar.

How do I access my saved searches?

Click on Search in the top nav bar, then click Saved Searches in the left side bar, and you will see a list of your saved searches. Click on "view results" next to a search to see the results of that search, or click "edit search" next to a search to view and make changes to that search.

How do I access my Last Search?

Your Last Search is automatically saved for you and can be accessed by clicking on Search in the top nav bar, then click on My Last Search in the left sidebar.

Or you can access it by clicking on Search in the top nav bar, then click Saved Searches in the left sidebar, then find it in the list of your saved searches. Your Last Search will be yellow highlighted.

PHOTO COMMENTS

What are Photo Comments?

Photo Comments let you see what others think of your photos. Photo Comments are displayed on your profile.

How do I view my Photo Comments?

Go to your Profile and click the link in the left sidebar that says "Photos & Comments". Click the thumbnail of each photo to view comments for it.

The Photos & Comments tab is missing from my profile?

If you don't have any photos, the tab will not be displayed.

Can I approve Photo Comments first before they show on my profile?

Yes you can. Click on Edit Profile in the top nav, then click on Edit Settings, then find the "Photo Comments" section and check the box that says "Yes, allow Photo Comments, but I want to approve them first before they appear on my profile", then click the "Save Changes" button at the bottom of the Settings page. Then when other members write comments about your photos, you will need to approve them first before they display on your profile. If you never approve them, they will never display and will be private. You can also delete the Photo Comments.

How do I approve a Photo Comment?

Click on Edit Profile in the top nav, then click Edit Photo Comments, and then click the "Approve" button next to the Photo Comment you want to approve so that it will display on your profile.

How do I delete a Photo Comment?

Click on Edit Profile in the top nav, then click Edit Photo Comments, and then click the "Delete" button next to the Photo Comments you want to delete.

How do I write a Photo Comment to another member?

When you are viewing a profile, click on the tab that says "Photo Comment", and you will be able to write a comment for their primary photo. To write a comment about their other photos, click the thumbnail of the photo that you want to write a comment for, then write the comment and click "submit" button.

Your Photo Comment may appear on their profile immediately or, if their settings require their approval first, your Photo Comment will not appear until it is approved. If the member does not appreciate your Photo Comment, they may decide not to approve it or to delete it.

How do I disable Photo Comments?

You can turn on or off Photo Comments for each photo individually. Click on Edit Profile in the top nav, then click on Edit Photos, find the photo you want to disable comments for, check the "No" box under "Comments" and click "update" to save the changes.

FANS

What are Fans?

The Fans Feature is a list of members who have seen your profile and want to be known as a Fan of yours. Your Fans List is displayed on your profile.

A fan is someone who admires you, or your profile, your photo, your blogs, forums, poetry, or the presence that you display on the site. They may not know you, and they may not even be in contact with you... but they just think you're cool. Becoming a fan may simply say, "I like what I see."

How do I view my Fans List?

Go to your Profile and click the tab that says "Fans". If you do not have a "Fans" tab on your profile, it means that you don't have any fans yet.

The Fans tab is missing from my profile?

If you do not have anyone on your Fans List yet, the tab will not display.

How do I Add someone to my Fans List?

You cannot add someone to your Fans List. Another member may add themselves to your list, or you can add yourself to their Fans List and become their Fan.

How do I become a Fan of another member?

When you are viewing a profile, click the link that says "Become Fan" in the left sidebar, then click the yellow "Become Fan" button to confirm. You will automatically appear on their Fans List.

How do I delete someone from my Fans List?

Click Edit Profile in the top nav, then click Edit Fans List, then click the "Delete" button next to the Fan you want to delete from your list.

How do I delete myself from another member's Fans List?

Click Edit Profile in the top nav, then click Edit Fans List, then click the Members I'm a Fan Of tab, then click the "Delete" button next to the member you want to delete yourself from their list.

How do I disable Fans?

Click Edit Profile in the top nav, then click Edit Settings, find the "Fans" section, and click "No, don't allow Fans", then press the "Save Changes" button at the bottom of the Settings page.

FRIENDS

What are Friends?

A Friend is someone you have gotten to know at ConnectingSingles. The Friends feature allows you to display a list of your Friends on your profile. To add a member to your list, you must make a Friend Request. If the other member approves the request, then you will both be on each other's Friends Lists. If a member makes a Friend Request to you, their Request will appear in your Incoming Friend Requests page, and if you approve them they will appear on your profile in your Friends List. Your Friends List is displayed on your profile.

Be sure to check for Friend Requests because if you don't approve them, they won't be displayed.

How do I view my Friends List?

Go to your Profile and click the link in the left sidebar that says "Friends". If you do not have a "Friends" link on your profile, it means there is no one on your Friends List yet.

The Friends tab is missing from my profile?

If you do not have anyone on your Friends List yet, the tab will not display.

How do I Add someone to my Friends List?

When you are viewing a profile, click the link in the left sidebar that says "Friend Request", then click the yellow "Become Friend" button to confirm. This will send your Friend Request to the member, and when they approve it, you'll appear on each other's Friends Lists as a link between your profiles.

How do I delete someone from my Friends List?

Click Edit Profile in the top nav, then click Edit Friends List, and click the "Delete" button next to the Friend you want to delete from your list.

How do I approve a pending Friend Request?

Click Edit Profile in the top nav, then click Edit Friend Requests List, then click the "Approve" button next to the requests you want to approve.

How do I delete a pending Friend Request?

Click Edit Profile in the top nav, then click Edit Friends Requests List, then click the "Delete" button next to the request you want to del

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